Accessing campus medical services

UBC students are able to find a wide array of medical services and resources on and off-campus. The resources detailed below will aid you whether you need to fill a prescription or seek help during an emergency.


The Student Health Service provides assessments and treatment for acute and chronic health conditions, as well as referrals to specialists. Registered UBC students residing in BC can book in-person or virtual appointments. In-person appointments are available at the two student health clinics on campus located in the Koerner Pavillion and Orchard Commons.

Looking for a family doctor? Although the UBC Health Clinic is currently not accepting new patients, students can add themselves to the waitlist or explore neighbouring clinics off-campus. Some tips from the BC College of Family Physicians include utilizing the Pathways Medical Care Directory, asking the doctor at a walk-in clinic if they can take you as a new patient and asking friends or family to refer you to their family doctor.

University Village Medical and Dental Clinic is a private medical clinic on campus with locations in Wesbrook Village and on Allison Road. Make sure to call 604.222.2273 to book an appointment as walk-ins are not available at this time.

HealthLink BC is a valuable service where students can obtain free health information and support from a registered nurse, dietician, pharmacist or qualified exercise professional over the phone by calling 8.1.1.

Walk-in clinics can be found with the help of the MediMap website, which provides the location, contact information and estimated wait time for a wide array of care facilities near you.


If you are seeking care for non-life threatening injuries or illnesses outside of traditional hours such as during the night or on holidays, urgent and primary care centres are there for you. For more details call 8.1.1 or search the online directory at


The UBC Hospital Lab provides a full range of services from blood work to urine tests to colon cancer screenings and more. A spot can be reserved using the Outpatient Laboratory Online Booking System.

If you need to get lab work done off campus, the LifeLabs Save My Spot app can help get you an appointment at your location of choice and send you updates on estimated wait times.


At the pharmacy, you can fill a prescription, get your flu shot or even pick up some dietary supplements. Shoppers Drug Mart and University Pharmacy are both conveniently located on-campus.

Pharmacists are also able to prescribe certain medication for minor ailments like UTIs, and can prescribe contraception. They can also renew certain perscriptions.


For life-threatening injuries and illnesses as well as mental health emergencies, call 9.1.1 or go to the nearest emergency room. The UBC Hospital E.R. admits patients from 8 a.m. to 8 p.m., but at nighttime head to Vancouver General or Saint Paul’s Hospital. You can check to see which can see you faster.